Accessibility Statement
Last updated: April 16, 2025
Cydysae is committed to ensuring that its online platform and all associated digital content are accessible to the widest possible audience, regardless of ability, device, or circumstance. We believe that access to quality education should not be limited by barriers of any kind, and we actively work to make our services usable by everyone.
1. Our Commitment
We strive to conform to recognised international accessibility standards and guidelines. Our goal is to meet or exceed the requirements set out in the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities, including those with visual, auditory, motor, cognitive, and neurological conditions.
We review our platform on an ongoing basis and take steps to identify and address accessibility barriers as they are discovered.
2. Scope
This statement applies to all pages and features available on the Cydysae platform, including but not limited to:
- The main website and all navigable pages
- Course and seminar content delivered through the platform
- Registration and account management interfaces
- Interactive learning tools and discussion features
- Contact and feedback forms
- Downloadable materials made available to participants
Third-party services, tools, or content embedded within our platform may be subject to their own accessibility policies, which are outside our direct control.
3. Accessibility Features
We have implemented a range of features to support accessible use of our platform:
3.1 Visual Accessibility
- Text and background colour combinations are selected to meet minimum contrast ratio requirements
- Text can be resized up to 200% without loss of content or functionality
- No content relies solely on colour to convey meaning
- Images and non-text content include descriptive alternative text where appropriate
- Decorative images are marked so they are ignored by assistive technologies
3.2 Keyboard and Navigation Accessibility
- All interactive elements are accessible via keyboard navigation
- Focus indicators are visible on interactive components
- Logical tab order is maintained throughout all pages
- Skip navigation links are provided to allow users to bypass repeated content
- No keyboard traps exist within any part of the interface
3.3 Screen Reader Compatibility
- Pages use semantic HTML to convey structure and meaning
- ARIA landmarks and labels are applied where native HTML is insufficient
- Form fields are associated with descriptive labels
- Error messages and status updates are communicated to assistive technologies
- Dynamic content changes are announced appropriately
3.4 Multimedia and Time-Based Content
- Video content includes captions or transcripts where available
- Audio content is accompanied by written alternatives where feasible
- No content flashes more than three times per second
- Animations and motion effects can be reduced or disabled in response to user system preferences
3.5 Cognitive and Readability Accessibility
- Language is plain, clear, and structured for ease of comprehension
- Page titles and headings accurately describe the content they precede
- Instructions do not rely solely on shape, size, or position to guide users
- Session timeouts are communicated in advance and users are given the opportunity to extend their session
4. Known Limitations
While we make every effort to meet accessibility standards, some areas of our platform may not yet fully conform. Known limitations include:
- Certain legacy content documents, such as older PDF materials, may not be fully tagged for screen reader compatibility
- Some third-party embedded tools may have accessibility limitations that we are working to address with those providers
- Live interactive sessions may have variable captioning quality depending on the technology in use at the time
We are actively working to resolve these issues and will update this statement as improvements are made.
5. Assistive Technology Support
Our platform is designed to be compatible with a broad range of assistive technologies, including:
- Screen readers on desktop and mobile operating systems
- Voice recognition and dictation software
- Screen magnification tools
- Switch access devices and alternative input methods
- Browser-based accessibility extensions and zoom features
We recommend using an up-to-date browser and assistive technology combination for the best experience. If you encounter compatibility issues, please contact us so we can investigate.
6. How to Request Accessible Content
If you require content in an alternative format, or if you are unable to access any part of our platform due to an accessibility barrier, you may contact us to request assistance. We will endeavour to provide an accessible alternative within a reasonable timeframe.
When making a request, please describe:
- The specific content or feature you are trying to access
- The nature of the barrier or difficulty you are experiencing
- The format or accommodation that would best meet your needs
- Your preferred method of contact for our response
7. Feedback and Contact
We welcome feedback on the accessibility of our platform. If you experience any difficulty accessing content, encounter a barrier not addressed in this statement, or wish to report an issue, please reach out to us:
- Email: info@cydysae.com
- Phone: +353 1 454 0494
- Post: R166, Clogher, Co. Louth, Ireland
- Website: Contact information and feedback
We aim to acknowledge all accessibility-related enquiries within five business days and to provide a substantive response or resolution within thirty business days.
8. Enforcement and Escalation
If you have raised an accessibility concern with us and are not satisfied with the response you have received, you may wish to escalate the matter to a relevant oversight or regulatory body in your jurisdiction. We remain committed to resolving all legitimate accessibility concerns directly and encourage you to contact us first so that we may address the issue promptly.
9. Review and Updates
This accessibility statement is reviewed and updated on a regular basis to reflect changes to our platform, improvements we have made, and any newly identified issues. We are committed to continuous improvement and to maintaining an inclusive learning environment for all participants.
Significant changes to our accessibility posture or known limitations will be reflected in an updated version of this statement, with the revision date noted at the top of this page.
10. Technical Specifications
The accessibility of our platform relies on the following technologies functioning correctly in your browser environment:
- HTML5
- CSS3
- JavaScript (ECMAScript)
- WAI-ARIA (Accessible Rich Internet Applications)
These technologies are used in conformance with applicable accessibility standards. If you are using a browser or assistive technology that does not support these specifications, some features may behave differently.
11. Conformance Status
| Standard | Level | Status |
|---|---|---|
| WCAG 2.1 | Level A | Substantially conforms |
| WCAG 2.1 | Level AA | Partially conforms |
| WCAG 2.1 | Level AAA | Not targeted at this time |
Partially conforms means that some parts of the content do not fully conform to the accessibility standard. We are working to address these gaps and will update this table as our conformance level improves.
This statement was prepared in good faith and reflects our current level of accessibility provision as of the date shown above. Cydysae is dedicated to making its platform equitable and inclusive for all learners worldwide.