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Cydysae

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Accessibility Statement

Last updated: April 16, 2025

Cydysae is committed to ensuring that its online platform and all associated digital content are accessible to the widest possible audience, regardless of ability, device, or circumstance. We believe that access to quality education should not be limited by barriers of any kind, and we actively work to make our services usable by everyone.


1. Our Commitment

We strive to conform to recognised international accessibility standards and guidelines. Our goal is to meet or exceed the requirements set out in the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities, including those with visual, auditory, motor, cognitive, and neurological conditions.

We review our platform on an ongoing basis and take steps to identify and address accessibility barriers as they are discovered.


2. Scope

This statement applies to all pages and features available on the Cydysae platform, including but not limited to:

Third-party services, tools, or content embedded within our platform may be subject to their own accessibility policies, which are outside our direct control.


3. Accessibility Features

We have implemented a range of features to support accessible use of our platform:

3.1 Visual Accessibility

3.2 Keyboard and Navigation Accessibility

3.3 Screen Reader Compatibility

3.4 Multimedia and Time-Based Content

3.5 Cognitive and Readability Accessibility


4. Known Limitations

While we make every effort to meet accessibility standards, some areas of our platform may not yet fully conform. Known limitations include:

We are actively working to resolve these issues and will update this statement as improvements are made.


5. Assistive Technology Support

Our platform is designed to be compatible with a broad range of assistive technologies, including:

We recommend using an up-to-date browser and assistive technology combination for the best experience. If you encounter compatibility issues, please contact us so we can investigate.


6. How to Request Accessible Content

If you require content in an alternative format, or if you are unable to access any part of our platform due to an accessibility barrier, you may contact us to request assistance. We will endeavour to provide an accessible alternative within a reasonable timeframe.

When making a request, please describe:


7. Feedback and Contact

We welcome feedback on the accessibility of our platform. If you experience any difficulty accessing content, encounter a barrier not addressed in this statement, or wish to report an issue, please reach out to us:

We aim to acknowledge all accessibility-related enquiries within five business days and to provide a substantive response or resolution within thirty business days.


8. Enforcement and Escalation

If you have raised an accessibility concern with us and are not satisfied with the response you have received, you may wish to escalate the matter to a relevant oversight or regulatory body in your jurisdiction. We remain committed to resolving all legitimate accessibility concerns directly and encourage you to contact us first so that we may address the issue promptly.


9. Review and Updates

This accessibility statement is reviewed and updated on a regular basis to reflect changes to our platform, improvements we have made, and any newly identified issues. We are committed to continuous improvement and to maintaining an inclusive learning environment for all participants.

Significant changes to our accessibility posture or known limitations will be reflected in an updated version of this statement, with the revision date noted at the top of this page.


10. Technical Specifications

The accessibility of our platform relies on the following technologies functioning correctly in your browser environment:

These technologies are used in conformance with applicable accessibility standards. If you are using a browser or assistive technology that does not support these specifications, some features may behave differently.


11. Conformance Status

Standard Level Status
WCAG 2.1 Level A Substantially conforms
WCAG 2.1 Level AA Partially conforms
WCAG 2.1 Level AAA Not targeted at this time

Partially conforms means that some parts of the content do not fully conform to the accessibility standard. We are working to address these gaps and will update this table as our conformance level improves.


This statement was prepared in good faith and reflects our current level of accessibility provision as of the date shown above. Cydysae is dedicated to making its platform equitable and inclusive for all learners worldwide.